Account Manager
Floowi connects top LATAM professionals with leading U.S. companies through remote talent solutions. Our mission is to make LATAM the world’s premier hub for growth and excellence.
🌟 About our Client
A U.S.-based web studio that builds, maintains, and optimizes high-performing websites. The company has grown steadily over the years and values craftsmanship, clean code, communication, and accountability. They focus on smart, scalable systems (not bloated or flashy code) and are supported by a fully remote, dependable, and highly skilled team.
✍ Short Description
We’re seeking a Account Manager with familiarity in WordPress and Shopify to own client relationships, communicate clearly, and ensure clients feel confident in the process and results. You’ll be the primary point of contact, coordinating between project managers and developers, reviewing deliverables, and overseeing requests, timelines, budgets, and hours across multiple client accounts.
💰 Compensation: Competitive salary in USD
🗣 Language Requirements: Excellent English and professional communication
📌 Location: 100% Remote
😀 Start Date: ASAP
🤔 What We Offer
Full-time remote role with flexible hours
A team that values results over busy work
Clear expectations and trust to perform autonomously
Opportunities for long-term growth in a company expanding every month
💼 Responsibilities
Serve as the main point of contact for assigned client accounts
Build trust through clear, consistent, and proactive communication
Coordinate with project managers and developers to move requests forward
Review deliverables (pages, changes, fixes) before sharing with clients
Track client requests, timelines, budgets, and hours across projects
Anticipate client needs and flag risks or opportunities for smoother operations
Keep internal communication organized and well documented (notes, tasks, follow-ups)
✅ Qualifications (Must Haves)
2+ years of experience managing clients or accounts (agency or services environment preferred)
Strong communication, organization, and follow-through skills
Familiarity with web development (WordPress and Shopify preferred)
Comfortable using tools like Asana, Slack, and Google Workspace
Ability to learn quickly, prioritize, and think clearly under pressure
Excellent English with a professional, client-friendly tone
🎯 Preferred Qualifications
Experience managing website maintenance or digital/web projects
Understanding of basic web terminology, CMS workflows, and QA
Familiarity with CRM or ticketing systems for tracking requests
Previous agency experience handling multiple clients at once
🚀 Ready to deliver clarity, build trust, and help manage high-performance web projects? Apply now and become a key partner for our client.
- Department
- Account Management
- Role
- Account Manager
- Locations
- Floowi Inc
- Remote status
- Fully Remote
About Floowi
Floowi specialize in helping marketing agencies in New York, California, and Texas hire top-tier offshore talent in just 15 days. We understand the challenges marketing agencies face when it comes to hiring, replacing, or managing employees quickly and effectively. That’s why we provide a fast, flexible, and seamless recruitment process, ensuring you get the talent you need without the hassle.